Introduction

At Belin, we strive to deliver your purchase as quickly and affordably as possible. We offer a range of shipping options to ensure you receive your items on your schedule.

Shipping Process

Our shipping process is divided into three parts: handling time, transit time, and Total Delivery Time.

  1. Handling Time: 2 to 3 business days (Monday–Friday).
  2. Transit Time: 4 to 6 business days (Monday–Friday).
  3. Total delivery time: 6-9 business days

Order Cut-off Time

The order cut-off time will be 5:00 PM.

Time Zone : (GMT+01:00) Central European Standard Time (Berlin)

Shipping Methods

We partner with trusted USA and Germany carriers, including Royal Mail, UPS, Sky Net, DHL,  and FedEx, to deliver your orders safely and promptly. All orders include tracking, which is provided to you via email once your order is dispatched.

FedEx, DHL, Sky Net, and UPS

Shipping Fee

We offer free shipping on all orders within the United States and Germany.

Order Tracking

Once your order is shipped, you will receive a tracking number to track your shipment in real time.

The item has never been received.

Customers can contact us by email if they have never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

Undelivered packages

Undelivered packages incur a fee for shipping and handling. Please note the seven-day storage period. Fees are charged thereafter. Unpaid charges are forwarded to a debt collection service.

Delivery delays

In the event of delivery delays, we will contact you as soon as possible. We aim to deliver your order as quickly as possible. Extensive delays entitle you to cancel your purchase.

Changes to the delivery address

If you need to change the shipping address after your order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be feasible, depending on the stage of delivery.

Incorrect address

If your order is returned to us due to an incorrect address provided during checkout, you will be responsible for any additional shipping costs incurred.

Contact Us

Business Name: Belin

Phone Number: +49 15510 929773

Support Email: info@belin.store

Business Address: Hartmann-Ibach-Straße, Frankfurt am Main, 60389, Germany

Business Days: Monday – Friday, 9 AM – 5 PM